HIGH TIDES — PRIVACY POLICY

Last updated: 12/3/2025

High Tides Texas, LLC (“High Tides,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our site, you agree to the terms below.

1. Information We Collect

We collect information in the following categories:

A. Personal Information You Provide

When you place an order or contact us, we may collect:

  • Name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Order details

B. Payment Information

Payments are processed securely through Stripe.
We do
not store or have access to your full credit card information.

Stripe may collect:

  • Card type
  • Last 4 digits
  • Payment confirmation details

All payment data is handled according to Stripe’s security standards.

C. Automatically Collected Information

We may collect:

  • IP address
  • Device information
  • Browser type
  • Pages viewed
  • Time spent on site
  • Referral source

This is standard website analytics.

D. Cookies & Tracking Technologies

Cookies are used for:

  • Website functionality
  • Shopping cart operations
  • Analytics
  • Advertising (Meta Pixel, Facebook Ads, Instagram Ads)

You may disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Provide customer support
  • Send order confirmations & updates
  • Improve website performance
  • Prevent fraud
  • Run marketing or retargeting ads (if you opt-in)
  • Comply with legal requirements

We do NOT sell your data.

3. Sharing Your Information

We only share data with trusted service providers necessary to operate our business, including:

  • Stripe (payments)
  • USPS / Shipping carriers (shipping labels)
  • Meta (Facebook/Instagram) for advertising
  • Google Analytics for site performance
  • Duda (our website platform)

These partners only receive the minimum information required to perform their services.

We do not share or sell personal data to third-party marketers.

4. Advertising & Analytics

We may use:

  • Meta Pixel
  • Facebook Ads
  • Instagram Ads
  • Google Analytics
  • Retargeting pixels

These tools help us:

  • Understand traffic
  • Show relevant ads
  • Measure ad performance

You can opt out of personalized ads at any time in your Meta or Google settings.

5. Data Security

We take security seriously.

  • Payments are handled by Stripe’s PCI-compliant systems.
  • Personal data is stored securely via Duda and Stripe.
  • We restrict access to sensitive data to authorized personnel only.

No method of transmission is 100% secure, but we follow industry best practices.

6. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing emails
  • Disable cookies
  • Close your customer account

To make a request, contact us at:
HighTideHempTexas@gmail.com

7. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfill your orders
  • Maintain records for legal + tax requirements
  • Resolve disputes
  • Provide customer support

After that, data may be securely deleted or anonymized.

8. Children’s Privacy

Our site is not intended for individuals under 18.
We do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy as needed.
Changes will be posted on this page with an updated revision date.

10. Contact Us

For privacy-related questions or requests:

High Tides Texas, LLC
7514 S Padre Island Dr, Suite 204
Corpus Christi, TX 78412
Email:
HighTideHempTexas@gmail.com
Phone
: 361-248-2351